Technical Support

While OS X and iOS are rock-solid operating systems, they are still vulnerable to file corruption, permissions issues, and malware that make your “Apple” behave, “not as an Apple should”.  

 

A common advisory for most software problems is to “wipe your device and restore from a backup”.  Other times, users are encouraged to “Wipe and Start from Scratch”, having to give up all their saved information and installed software to rebuild manually.

IN MOST CASES, THIS IS NOT NECESSARY

Restoring a backup might restore the same issue back onto your device bringing back the same problems and manually re-entering your data and installing all your applications over again is a time-consuming and stressful process.

 

I provide a detailed diagnostic approach, to troubleshoot and address specific issues, without losing your data, time and minimize your frustration levels.

 

 These are just a few of the many ways I can support you:

• Sudden Mac restarts and crashes

• Performance Issues and software slowdowns

• Assist with connecting older Apple or third-party products to your new machine

• Mail and iCloud Issues

• Remove stubborn Viruses and Malware

• Password Management

• WIFI and Bluetooth connectivity

• Help install multiple OSX operating systems and Windows on a single Mac

• Operating System anomalies such as files or folders that won’t delete or disappear

• Troubleshoot Time Machine Backup and Setup

• Confirm if the issue is software or hardware related

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• Technical Support Packs available for Business Only