top of page

Technical Support

  • Facebook
  • Instagram

While OS X and iOS are rock-solid operating systems, they are still vulnerable to file corruption, permissions issues, and malware that make your “Apple” behave, “not as an Apple should”.  


A common advisory for most software problems is to “wipe your device and restore from a backup”.  Other times, users are encouraged to “Wipe and Start from Scratch”, having to give up all their saved information and installed software to rebuild manually.


Restoring a backup might restore the same issue back onto your device bringing back the same problems and manually re-entering your data and installing all your applications over again is a time-consuming and stressful process.


I provide a detailed diagnostic approach, to troubleshoot and address specific issues, without losing your data, time and minimize your frustration levels.


 These are just a few of the many ways I can support you:

  • Sudden Mac restarts and crashes

  • Performance Issues and software slowdowns

  • Assist with connecting older Apple or third-party products to your new machine

  • Mail and iCloud Issues

  • Remove stubborn Viruses and Malware

  • Password Management

  • WIFI and Bluetooth connectivity

  • Help install multiple OSX operating systems and Windows on a single Mac

  • Operating System anomalies such as files or folders that won’t delete or disappear

  • Troubleshoot Time Machine Backup and Setup

  • Confirm if the issue is software or hardware related

  • Technical Support Packs available for Business Only

Mac On Trak
bottom of page